India’s telecom regulator TRAI has asked Reliance Jio to withdraw its three-month “Summer Surprise” offer. Reliance Jio had introduced this offer to provide free three months of call and 1 GB 4G data per day to customers signing up by April 15 for a data plan worth Rs 303.
TRAI has now ordered Reliance Jio to cancel the offer. Reliance Jio has announced that it would obey the order and cancel the offer as soon as operationally feasible, “over the next few days.”
“However, all customers who have subscribed to JIO SUMMER SURPRISE offer prior to its discontinuation will remain eligible for the offer,” the company said.
Reliance Jio was launched commercially in September. The company introduced its three-month promotional offer, providing free data (with some restrictions on daily usage) and free calls for life (over the Internet). The offer was extended in December, for next three months.
On March 31, Reliance Jio announced that it now has over 72 Million ‘Prime’ Subscribers, and the counting continues.
“Considering the unprecedented demand for enrolling to Jio Prime and doing the first recharge, Jio has extended the deadline for purchasing Jio’s Rs 303 (and other) plans till 15th April,” the company had said in a statement.
“This extension will provide the necessary breathing room for users to avoid service disruption during the transition from free to paid services.”
“Customers who could not enrol for Jio Prime by 31st March for whatever reason can still do so by paying Rs 99 along with their first purchase of Jio’s Rs 303 and other plans till 15th April.”
“The paid tariff plan will be applied only in July, after the expiry of the complimentary service. The Jio Summer Surprise is the first of many surprises for Jio Prime members. Mobile Number Portability (MNP), which allows customers to retain their existing mobile number when they switch to Jio, is available across the country for all customers. Lakhs of customers have already used this facility.”